Frequently Asked Questions

Orderful Feature Questions

• Does Orderful Utilize a Value Added network (VAN)?
• Does Orderful support rule versioning?

Account management

• Delete a user from your organization

Support Details

• How to submit an URGENT ticket

Transaction Management

• How do I open a Transaction in a new tab?
• Why is my Group Control Number appended with a dash and number?
• How to Route Transactions to Multiple Backend Systems?
• How to Route Transactions to Another Trading Partner?